(This is not an information page. It is all conversation) -- Preceding unsigned comment added by Heather Hartley91 (talk o contribs) 21:03, 5 March 2016 (UTC)
Maps, Directions, and Place Reviews
Free advertising?
I don't get it... what distinguishes this sort of article from an advertisement? Ccoll 15:17, 8 September 2005 (UTC)
Speak To Boost Mobile Representative Video
Triple H Cameo?
I was watching the Travis Barker Boost Mobile commercial, and what caught my attention was that "Kid" Travis's trainer had long-ish hair. Keeping my eyes focused one the trainer, I though he looked like HHH, which would make sense, seeing as there are a lot of muscle bound WWE Wrestlers. So, could perhaps someone could see if that is indeed a HHH Cameo? 65.96.98.74 05:37, 3 March 2006 (UTC)
- Yeah I'll get right on that. --Preceding unsigned comment added by 84.13.64.55 (talk) 16:31, 12 May 2008 (UTC)
View from the Inside
!!!!!!VIEW FROM THE INSIDE!!!!!! Here you guys go, this is a view from the inside of Boost Mobile and some celarification to all things mentioned on this page.
When you are speaking to a "Boost Mobile" supervisor you are actually speaking with a regular care rep, not an actual supervisor. Actual Supervisors know nothing of the inner workings of Boost Mobile. You see Boost outsources their customer care to three companies Teleperformance USA (TPUSA), Affiliated Computer Services (ACS), and Accent. While Boost standardizes the training that reps get, the three companies are competitors and do not operate on the same page. Only ACS gives it's employee's proper training. At several sites, Supervisors have never even spoken to a boost mobile customer. The most knowledgeble people you can speak to are the care reps that answer the phone. As far as speaking to Boost Corporate is concerned, good luck, contact information is not provided to the three companies because the people at Boost Corporate, wouldn't know how to handle anything without contacting Customer Care themselves.
As for billing issues, it is impossible for Boost to confirm if someone uses the Walkie-Talkie service or not so "TOS" include that if the Walkie-Talkie is intiated both parties are charged $1....it is actually the cheapest way to go, lots of money saved. Ringtone downloads and other downloads are provided through 3rd party vendors and Boost is not at fault for their short comings. Alot of people dont understand the cell phone industry, alot of the charges that appear on your account are not from Boost Mobile, and care agents are not provided any contact info for third party companies.
Yes, Boost mobile does have it's downfalls, but coming from someone who has had years of experience in customer service and cellular technolgies, let me just say "learn everything you can about Boost Mobile" Why?? Because it really is the best pre-paid phone out there. just take time to understand what you are buying
- As someone who works for Boost customer care, I can tell you without any doubt that the Juarez site is the absolute WORST. The people there are complete idiots. Anyone working at any other center will tell you the same thing. The Hot Springs, AR center is the best center to get.
I, too, work for one of the outsource companies listed above. I just thought I'd chime in with the fact that some people change their walkie talkie numbers multiple times, sometimes within the same day. Many of our customers give out their phone numbers or walkie talkie numbers to people and then, for one reason or another decide they don't want to talk to that person anymore and call to have the number changed. Then, they give out the new number and the endless cycle begins anew. THAT is why you get chirps from people you don't know, harassing you or hanging up on you. NOT because Boost is scamming you for money.
Edits
This article could use a lot of edits, both to be more neutral and more factual. I would do the edits myself, but I work for a company that handles some of Boost Mobile's technical support. By WP:COI, I don't think it'd be a good idea for me to edit the article myself.
Would someone be willing to take my suggested edits and apply them to the article? If so, I'll leave my suggestions here. -- Kesh 23:36, 13 December 2006 (UTC)
Does anybody know where Boost Mobile products and refill cards can be purchased wholesale? I have a cellular store and have been unable to get any info from Boost on becoming a dealer... 71.233.108.48 01:53, 1 March 2007 (UTC)Wireless USA
- If you call customer care, they can provide you with information on who you need to get in contact with to become a dealer. --Preceding unsigned comment added by 74.194.173.156 (talk) 12:41, 7 December 2007 (UTC)
I fail to understand the complaints of bias. Seems to be rather factual and fails to even mention significant favourable info like Boost Mobile is by far the largest pre-paid cellular provider in North America. I know of no factual basis for the statement "Boost will be adding postpaid options next year, which may threaten to put it in almost direct competition with Nextel."
ViajeroAmericano 23:28, 14 March 2007 (UTC)
"By far the largest pre-paid cellular provider in North America"? Really. How many subscribers do they have? How many does Virgin Mobile have? 65.124.139.139 15:44, 5 April 2007 (UTC)Paladin
In reply to the question of post paid phones, Boost just release this month the "Boost Unlimited" CDMA phone which is currently only available in Texas and California. It's a monthly plan phone that has no SIM card. It is currently only available in the c290 model. -CR
Financial Troubles
Does someone have sources about the recent financial problems linked to Boost Mobile? We need sources before it can be added to the article.
-- I can tell you from personal experience that Boost is having problems. The call center I work in is being shut down and they're laying off all 425 employees that work there. The reason we were given is the fact that the company is bleeding money on the Unlimited service and from what we're hearing, that particular service will be shut down by the end of this year. --Preceding unsigned comment added by Wwehurricane1 (talk o contribs) 04:19, 24 August 2008 (UTC)
Looks like it was true. Wwehurricane1 (talk) 04:24, 12 February 2009 (UTC)
Boost Mobile is growing rapidly, just look at a the published earnings report from Sprint Nextel (their parent company). [1]. Boost has recently expanded their customer service team substantially with new call centers, but in the process has also closed down some smaller and under-performing centers. I figure this person was at one of the smaller centers, since 425 people is rather small for a large telecom call center that probably gets many hundreds of thousands of calls a month. His statement that "the reason we were given is the fact that the company is bleeding money," is obviously false, since even if this were true factually no company or its vendor would tell employees such. --Preceding unsigned comment added by 98.151.184.29 (talk) 00:37, 7 June 2009 (UTC)
Marketing controversy
An IP editor added the sentence "The Media Watch report did not include a response from Boost Mobile and the report did not indicate that Media Watch had ever contacted Boost Mobile for comment." to the Marketing controversy section, using the 'Diagnosis Gullible' reference. I have contacted the Reliable sources noticeboard, who are in agreement with me that this sentence is not appropriate, as it is original research. You can currently find their comment on the WP:RSN main page; in the future you will be able to find it by searching for "Boost Mobile" in the RSN search function. Freikorp (talk) 01:43, 5 February 2013 (UTC)
So if there are no further comments I will remove the neutrality tag and change the sub-section title to reflect what the section actually contains - 'Marketing criticism'. Freikorp (talk) 22:26, 26 February 2013 (UTC)
Done. Freikorp (talk) 01:54, 3 March 2013 (UTC)
Phones
As noted in my comments in the section above: This Boost article lists 61 phones offered. More than twice as many as the next highest number for articles in the category 'Mobile virtual network operators', and literally 10 times as many as most other operators.
Firstly this section contains no references. Secondly I find it extremely hard to believe that if I walked into a Boost store I would find all 61 phones currently available for purchase. I would propose that the section is divided into current and former phones however this solution does not take into account issues of undue weight and the lack of references. I am not sure of which phones are currently offered and which are not. I suggest somebody who does know drastically shorten the list to the more popular phones that Boost currently offers (I'd suggest to a maximum of around 20 phones). If this is not done I propose deleting the entire section. Freikorp (talk) 23:32, 26 February 2013 (UTC)
disambig needed
"Boost Mobile" is also the name of an episode of the USA television show Aqua Teen Hunger Force, in which the phone company is parodized. Nicole Sharp (talk) 00:48, 5 September 2016 (UTC)
Source of the article : Wikipedia
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